LET ME SHOW YOU HOW TO
Lead With Impact!
Elevate, integrate, & revolutionize your Customer Success leadership with our innovative courses, created for Customer Success leaders who are ready to catapult their careers and step into executive leadership.
JYCX Coaching Cohort Courses are centered around community and are designed for impactful and practical learning in business. Participants gain a deep understanding of fundamental principles and their application by fostering a space for idea exchange and comparing varied company experiences.
Unlike traditional methods involving passive listening or limited interaction, my approach emphasizes active engagement and real-world execution. These courses are a dynamic way to empower leaders to make significant impacts in their companies, teams, and customers.
Post-Sales Revenue Leadership Course
Elevating your role as a revenue-focused Customer Success leader.
Post-Sales Revenue Leadership is a comprehensive, hands-on, 8-week cohort coaching course that will give you the templates, tools, and resources you need to transform your CS program, company, and career. You’ll build your impact as a revenue leader and go from being a cost center to a revenue driver in your company.
Through interactive sessions, practical activities, and real-world applications, participants will gain an in-depth understanding of the interplay between customer data, business models, and financial structures. And acquire the skills, confidence, and structure to make your customers and company successful.
Join a vibrant community of like-minded CS leaders. Exchange ideas, share insights, and learn from each other's challenges and successes.
Participants will earn a certificate in Post-Sales Revenue Leadership.
Admission into this cohort is by application only. A limited number of CS leaders will be admitted to this first Beta cohort, and the price will be half the cost. Apply Today. (Spots are limited)
CS Program Change Management Lab
Proactive guidance for building ground-up impactful Customer Success Programs without overextending your team.
Customer Success Program Change Management Lab leads a proactive approach to building and innovating your CS Program that helps you identify friction, effort, and change management principles to ensure you get the most significant impact without overextending your teams.
Both practical and immersive, CS leaders access my signature tools such as the StepUp CS Quarterly Planner and Calendar, CS Matrix, Score Cards, Program Roadmap, and my proprietary StepUp Change Management Model.
Participants evaluate, assign effort scores, and document purpose and benefits, ensuring impactful change journeys that boost revenue and serve as a company-wide success model. As a result, CS leaders will expand the post-sales motion with elevated customer experiences, onboarding, and adoption.
Enroll in this course for an intense yet practical, results-driven growth experience. Join the waitlist below!